United States Department of Veterans Affairs

Office of Acquisition and Logistics — Supplier Relationship Management

The changing dynamic for Veterans in the 21st century mandates that the Department of Veterans Affairs (VA) accomplish its myriad of missions more effectively and efficiently.  Delivering the right services at the right time to the growing and ever changing population of Veterans will require cutting-edge information technology, innovative and improved acquisition processes, a far-reaching transformation of the VA workforce, and end-to-end innovations in management.

The supplier community is a critical component to its success in meeting the challenges of supporting Veterans in the 21st century.  VA is managing the end-to-end acquisition process which will capitalize on industry expertise as an effort to improve the VA acquisition process as a whole.

The Office of Acquisition, Logistics, and Construction (OALC) Vendor Communication Plan and Editorial Note will provide further insight into the SRM Initiative.

Please use the SAO Regional Breakdown Map to see the three area Service Area Organizations covered in SRM events and the Veterans Integrated Service Networks (VISNs) they contain.

Due to Department of Veterans Affairs’ (VA) efforts to reduce VA spend associated with meetings and conferences across VA to the degree possible, the Supplier Relationship Management Regional Forums and the Federal Supply Schedule Forums scheduled to be held in Chicago, IL, on October 17 and 18, 2012, and in Washington, DC, on November 7, 2012, have been cancelled.  VA appreciates the feedback it receives from suppliers and will continue to use this feedback to improve acquisition processes, procedures, and customer service for its suppliers.

Program Goals

  • Improve relations with VA’s Supplier community

  • Improve transparency, collaboration and participation in the acquisition process

  • Increase VA’s access to industry innovations

  • Work with Suppliers and internal customers to identify and address contracting and delivery barriers

  • Improve VA’s ability to deliver products and services to Veterans at the right place, the right time, and with the right quality

News and Events

2012 VA Supplier Relationship Management Seattle Forum, August 3, 2012
Learn more about the 2012 Seattle SRM Form

2012 VA Supplier Relationship Management Boston Forum, July 19, 2012
Learn more about the 2012 Boston SRM Form

2012 VA Supplier Relationship Management Atlanta Forum
Learn more about the 2012 Atlanta SRM Forum.

2012 VA Supplier Relationship Management Denver Forum
Learn more about the 2012 Denver SRM Forum.

SRM General Information

VA Needs Your Feedback!

We need your input and suggestions on how we can improve this site and how we can make this initiative more successful.  If you have suggestions or comments, please submit them at the following link:





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