Telephone
- Call Splashing | (PDF)
- Calls Made From Payphones | (PDF)
- Empowering Consumers: FCC Asks Questions About Providing More Information | (PDF)
- Hang Up on High Public Pay Phone Rates | (PDF)
- Inmate Telephone Service | (PDF)
- International Long Distance Calling Made Simple Tip Sheet | (PDF)
- Military Servicemembers and Mobile Phone Plans | (PDF)
- Pre-Paid Phone Cards: What Consumers Should Know | (PDF)
- Surcharges for International Calls to Wireless Phones | (PDF)
- Tips for Avoiding Bill Shock on your Mobile Phone | (PDF)
- Toll-Free Numbers And How They Work | (PDF)
- Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill - Cramming | (PDF)
- Understanding Your Telephone Bill | (PDF)
- 900 Pay-Per-Call and Other Information Services | (PDF)
- Dial 211 for Essential Community Services | (PDF)
- Frequently Asked Questions on New Ten-Digit Numbering Requirements for VRS and IP Relay | (PDF)
- Hearing Aid Compatibility for Wireless Telephones | (PDF)
- Hearing Aid-Compatibility for Wireline Telephones | (PDF)
- Internet Protocol (IP) Relay Service | (PDF)
- IP Captioned Telephone Service | (PDF)
- National Deaf-Blind Equipment Distribution Program | (PDF)
- Payphone Relay Service | (PDF)
- Telecommunications Access for People with Disabilities | (PDF)
- Telecommunications Relay Service (TRS) | (PDF)
- Ten Digit Numbering and Emergency Call Handling Procedures for Internet based TRS | (PDF)
- Ten Digit Numbering and 911 Calls for Internet-Based TRS: What They Mean for Users | (PDF)
- Twenty-First Century Communications and Video Accessibility Act of 2010 | (PDF)
- Speech-To-Speech Relay Service | (PDF)
- Use of Toll-Free Numbers for Video and IP Relay Service | (PDF)
- Use of TTY Devices with Digital Wireless Phones | (PDF)
- Video Relay Services | (PDF)
- 711 for Telecommunications Relay Service | (PDF)
Telephone: Making Service Accessible
- Lifeline: Affordable Telephone Service for Income-Eligible Consumers | (PDF)
- Lifeline: Promoting Telephone Subscribership on Tribal Lands | (PDF)
- Rural Health Care Pilot Program | (PDF)
- Universal Service Program for Rural Health Care Providers | (PDF)
- Universal Service Program for Schools and Libraries | (PDF)
- Universal Service Support Mechanisms | (PDF)
Telephone: Fraud, Scams and Alerts
- Auto Warranty Scams | (PDF)
- Call Splashing | (PDF)
- Caller ID and Spoofing | (PDF)
- Careless Dialing Could Cost You Money | (PDF)
- Cell Phone Fraud | (PDF)
- Fax Advertising | (PDF)
- IP Relay Fraud | (PDF)
- Mexico Collect Call Scam | (PDF)
- Robocalls | (PDF)
- Slamming: Switching Your Authorized Telephone Company Without Permission | (PDF)
- Spam: Unwanted Text Messages and Email | (PDF)
- Tips for Avoiding Bill Shock on your Mobile Phone | (PDF)
- Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill - Cramming | (PDF)
- Unwanted Telephone Marketing Calls | (PDF)
- Using or Importing Jammers is Illegal | (PDF)
- Voice Mail Fraud | (PDF)
- 90# Telephone Scam | (PDF)
- 900 Pay-Per-Call and Other Information Services | (PDF)
Telephone: Wireless, Cellular and Mobile
- Accidental 911 Calls From Wireless Phones Pose Risk to Public Safety | (PDF)
- Cell Phone Fraud | (PDF)
- Hearing Aid Compatibility for Wireless Telephones | (PDF)
- Human Exposure to RF Fields Guidelines For Cellular and PCS Sites | (PDF)
- International Calling from Wireless Providers, VoIP Services, and Smartphone Manufacturers | (PDF)
- International Long Distance Calling Made Simple Tip Sheet | (PDF)
- Military Servicemembers and Mobile Phone Plans | (PDF)
- Portability: Keeping Your Phone Number When Changing Service Providers | (PDF)
- Protecting Children from Objectionable Content on Wireless Devices | (PDF)
- Spam: Unwanted Text Messages and Email | (PDF)
- Specific Absorption Rate (SAR) For Cell Phones: What It Means For You | (PDF)
- Stolen and Lost Wireless Devices | (PDF)
- Surcharges for International Calls to Wireless Phones | (PDF)
- Texting While Driving | (PDF)
- Tips for Avoiding Bill Shock on your Mobile Phone | (PDF)
- Truth About Wireless Phones and the National Do-Not-Call List | (PDF)
- Understanding Wireless Telephone Coverage Areas | (PDF)
- Understanding Your Telephone Bill | (PDF)
- Use of TTY Devices with Digital Wireless Phones | (PDF)
- Wireless Devices and Health Concerns | (PDF)
- Wireless Devices on Airplanes | (PDF)
- Wireless Devices at Gas Stations | (PDF)
- Wireless Emergency Alerts (WEA) | (PDF)
- Wireless World Travel
- Wireless World Travel Made Simple | (PDF)
- 911 Wireless Services | (PDF)
- Dial 211 for Essential Community Services | (PDF)
- Emergency Communications | (PDF)
- Inmate Telephone Service | (PDF)
- Interference - Defining the Source | (PDF)
- Local, Local Toll, and Long Distance Calling | (PDF)
- Personal Radio Services (PRS) - Keeping in Touch | (PDF)
- Portability: Keeping Your Phone Number When Changing Service Providers | (PDF)
- Protecting Your Privacy | (PDF)
- Protecting Your Telephone Calling Records | (PDF)
- Recording Telephone Conversations | (PDF)
- Voice Over Internet Protocol (VoIP) | (PDF)
- When Your Telephone Company Discontinues Service | (PDF)
Broadcasting, Cable and Satellite
Broadcasting, Cable and Satellite: Rules Regarding Content
- Accessibility of Emergency Video Programming to Persons with Hearing and Visual Disabilities | (PDF)
- Broadcast Advertising Complaints | (PDF)
- Broadcasting Contests, Lotteries, and Solicitation of Funds | (PDF)
- Broadcasting False Information | (PDF)
- Complaints About Broadcast Journalism | (PDF)
- FCC and Freedom of Speech | (PDF)
- Obscene, Indecent and Profane Broadcasts | (PDF)
- Payola Rules | (PDF)
- Loud Commercials and the CALM Act | (PDF)
- Public Television Stations in the Digital Age | (PDF)
- Radio Call-In, Shock Jock, or Open Microphone Programs | (PDF)
- Religious Broadcast Rumor Denied | (PDF)
Broadcasting, Cable and Satellite: Television
- Antennas and Digital Television | (PDF)
- Cancellation, Rescheduling, or Refusal of Radio and TV Programs | (PDF)
- Children's Educational Television | (PDF)
- Closed Captioning | (PDF)
- Closed Captioning and Digital-to-Analog Converter Boxes for Viewing Free Over-the-Air Programming on Analog Televisions | (PDF)
- Closed Captioning for Digital Television (DTV) | (PDF)
- Converter Boxes and Digital Televisions: Troubleshooting | (PDF)
- Digital Cable Compatibility: CableCARD-Ready Devices | (PDF)
- Digital-to-Analog Converter Box Features | (PDF)
- Digital-to-Analog Converter Box Setup (Basic) | (PDF)
- Digital-to-Analog Converter Box Setup (Basic with twin-lead antenna) | (PDF)
- Digital-to-Analog Converter Box Setup (For Viewing Analog and Digital Broadcasts) | (PDF)
- Digital-to-Analog Converter Box Setup With a VCR | (PDF)
- Display of Captioning on Equipment Used to View Video Programming | (PDF)
- DTV and Over-the-Air Viewers Along U.S. Borders | (PDF)
- DTV Transition and LPTV - Class A - Translator Stations | (PDF)
- Installing Consumer-Owned Antennas and Satellite Dishes | (PDF)
- Low Power Television (LPTV) Service | (PDF)
- Public Television Stations in the Digital Age | (PDF)
- Receiving Broadcast TV Stations Dropped From Pay TV Service | (PDF)
- The V-Chip: Putting Restrictions on What Your Children Watch | (PDF)
- Video Description | (PDF)
- Video Descriptions and the Digital Television Transition | (PDF)
Broadcasting, Cable and Satellite: Radio
- Cancellation, Rescheduling, or Refusal of Radio and TV Programs | (PDF)
- Digital Radio - The Sound of the Future | (PDF)
- Interception and Divulgence of Radio Communications | (PDF)
- Low Power FM Radio (LPFM) | (PDF)
- Low Power FM Radio Scams - Beware | (PDF)
- Radio Call-In, Shock Jock, or Open Microphone Programs | (PDF)
- Unauthorized Radio Operation | (PDF)
Broadcasting, Cable and Satellite: Cable and Satellite
- Advisory for Analog Cable Television Subscribers | (PDF)
- Cable Company Record Retention and Cable Subscriber Privacy | (PDF)
- Cable Signal Leakage | (PDF)
- Cable System Encryption | (PDF)
- Cablevision Subscribers and Fox-Owned Stations WNYW, WWOR, and WTFX | (PDF)
- Choosing Cable Channels | (PDF)
- Digital Cable Compatibility: CableCARD-Ready Devices | (PDF)
- DTV Transition Did Not Require Cable Systems to Switch to Digital | (PDF)
- Installing Consumer-Owned Antennas and Satellite Dishes | (PDF)
- Receiving Broadcast TV Stations Dropped From Pay TV Service | (PDF)
- Regulation of Cable TV Rates | (PDF)
- Satellite TV (DBS) Subscribers and the DTV Transition | (PDF)
- Service Options for Satellite Subscribers | (PDF)
- Signal Bleed - How to Prevent Viewing of Scrambled Cable TV Programs | (PDF)
- Signal Quality Standards For Cable Subscribers | (PDF)
Broadcasting, Cable and Satellite: Miscellaneous
- Accessibility of Emergency Video Programming to Persons with Hearing and Visual Disabilities | (PDF)
- Amber Plan (America's Missing Broadcast Emergency Response) | (PDF)
- Cancellation, Rescheduling, or Refusal of Radio and Television Programs | (PDF)
- EEO Rules And Policies For Radio And Broadcast And Non-Broadcast TV | (PDF)
- Emergency Alert System (EAS) | (PDF)
- Emergency Communications | (PDF)
- Interference - Defining the Source | (PDF)
- Review of the Broadcast Ownership Rules | (PDF)
- Twenty-First Century Communications and Video Accessibility Act of 2010 | (PDF)
Broadband and Internet
- Captioning of Internet Video Programming | (PDF)
- Children's Internet Protection Act | (PDF)
- FCC Broadband Initiatives | (PDF)
- Getting Broadband | (PDF)
- Home Wireless Safety Checklist | (PDF)
- How to Protect Yourself Online | (PDF)
- Internet Protocol (IP) Relay Service | (PDF)
- Internet Protocol Version 6: IPv6 for Consumers | (PDF)
- IP Captioned Telephone Service | (PDF)
- Modem Redialing | (PDF)
- Open Internet | (PDF)
- Protecting Children from Objectionable Content on Wireless Devices | (PDF)
- Protecting Your Wireless Network | (PDF)
- Spam: Unwanted Text Messages and Email | (PDF)
- Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services | (PDF)
- Ten-Digit Numbering and 911 Calls for Internet-Based TRS | (PDF)
- Ten-Digit Numbering Requirements for VRS and IP Relay FAQ | (PDF)
- Unauthorized Equipment Sold on the Internet and in Publications | (PDF)
- Use of Toll-Free Numbers for Video and IP Relay Service | (PDF)
- Voice Over Internet Protocol (VoIP) | (PDF)
- VoIP and 911 Service | (PDF)
Disabilities
- Captioning of Internet Video Programming | (PDF)
- Closed Captioning | (PDF)
- Closed Captioning and Digital-to-Analog Converter Boxes | (PDF)
- Closed Captioning for Digital Television (DTV) | (PDF)
- Dial 211 for Essential Community Services | (PDF)
- Display of Captioning on Equipment Used to View Video Programming | (PDF)
- Hearing Aid Compatibility for Wireless Telephones | (PDF)
- Hearing Aid-Compatibility for Wireline Telephones | (PDF)
- Internet Protocol (IP) Relay Service | (PDF)
- IP Captioned Telephone Service | (PDF)
- National Deaf-Blind Equipment Distribution Program | (PDF)
- Payphone Relay Service | (PDF)
- Speech-To-Speech Relay Service | (PDF)
- Telecommunications Access for People with Disabilities | (PDF)
- Telecommunications Relay Service (TRS) | (PDF)
- Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services | (PDF)
- Ten-Digit Numbering and 911 Calls for Internet-Based TRS | (PDF)
- Ten-Digit Numbering Requirements for VRS and IP Relay FAQ | (PDF)
- Twenty-First Century Communications and Video Accessibility Act of 2010 | (PDF)
- Use of Toll-Free Numbers for Video and IP Relay Service | (PDF)
- Use of TTY Devices with Digital Wireless Phones | (PDF)
- Video Description | (PDF)
- Video Descriptions and the Digital Television Transition | (PDF)
- Video Relay Services | (PDF)
- 711 for Telecommunications Relay Service | (PDF)
Fraud, Scams and Alerts
- Auto Warranty Scams | (PDF)
- Broadcast Advertising Complaints | (PDF)
- Call Splashing | (PDF)
- Caller ID and Spoofing | (PDF)
- Calls from 809, 649, 284 Area Codes | (PDF)
- Careless Dialing Could Cost You Money | (PDF)
- Cell Phone Fraud | (PDF)
- Fax Advertising: What You Need to Know | (PDF)
- IP Relay Fraud | (PDF)
- Low Power FM Radio Scams - Beware | (PDF)
- Mexico Collect Call Scam | (PDF)
- Modem Redialing | (PDF)
- Robocalls | (PDF)
- Slamming: Switching Your Authorized Telephone Company Without Permission | (PDF)
- Spam: Unwanted Text Messages and Email | (PDF)
- Tips for Avoiding Bill Shock on your Mobile Phone | (PDF)
- Unauthorized, Misleading, or Deceptive Charges Placed on Your Telephone Bill - Cramming | (PDF)
- Unauthorized Equipment Sold on the Internet and in Publications | (PDF)
- Unwanted Telephone Marketing Calls | (PDF)
- Using or Importing Jammers is Illegal | (PDF)
- Voice Mail Fraud | (PDF)
- Wireless Microphones 700 MHz Band Prohibition After June 12, 2010 | (PDF)
- 700 MHz Wireless Microphones Distribution, Sale and Use Prohibited | (PDF)
- 90# Telephone Scam | (PDF)
- 900 Pay-Per-Call and Other Information Services | (PDF)
Health, Safety and Emergencies
- Accidental 911 Calls From Wireless Phones | (PDF)
- Amber Plan (America's Missing Broadcast Emergency Response) | (PDF)
- Dial 211 for Essential Community Services | (PDF)
- Emergency Alert System (EAS) | (PDF)
- Emergency Communications | (PDF)
- Emergency Video Programming Accessibility to Persons with Hearing and Visual Disabilities | (PDF)
- Human Exposure to RF Fields From Mobile Antennas | (PDF)
- Human Exposure to RF Fields Guidelines For Cellular and PCS Sites | (PDF)
- Rural Health Care Pilot Program | (PDF)
- Specific Absorption Rate (SAR) For Cell Phones: What It Means For You | (PDF)
- Ten-Digit Numbering and Emergency Call Handling Procedures for Internet-Based Telecommunications Relay Services | (PDF)
- Ten-Digit Numbering and 911 Calls for Internet-Based TRS | (PDF)
- Ten-Digit Numbering Requirements for VRS and IP Relay FAQ | (PDF)
- Texting While Driving | (PDF)
- Universal Service Program for Rural Health Care Providers | (PDF)
- VoIP and 911 Service | (PDF)
- Use of TTY Devices with Digital Wireless Phones | (PDF)
- Wireless Devices and Health Concerns | (PDF)
- Wireless Devices on Airplanes | (PDF)
- Wireless Emergency Alerts (WEA) | (PDF)
- Wireless Phones at Gas Stations | (PDF)
- 911 Wireless Services | (PDF)
Privacy and Security
- Cable Company Record Retention and Cable Subscriber Privacy | (PDF)
- Children's Internet Protection Act | (PDF)
- Home Wireless Safety Checklist | (PDF)
- How to Protect Yourself Online | (PDF)
- Interception and Divulgence of Radio Communications | (PDF)
- Protecting Children from Objectionable Content on Wireless Devices | (PDF)
- Protecting Your Privacy | (PDF)
- Protecting Your Telephone Calling Records | (PDF)
- Protecting Your Wireless Network | (PDF)
- Recording Telephone Conversations | (PDF)
- Truth About Wireless Phones and the National Do-Not-Call List | (PDF)
- V-Chip - Putting Restrictions on What Your Children Watch | (PDF)
International
- Calls from 809, 649, 284 Area Codes | (PDF)
- DTV and Over-the-Air Viewers Along U.S. Borders | (PDF)
- International Calling from Wireless Providers, VoIP Services, and Smartphone Manufacturers | (PDF)
- Pre-Paid Phone Cards: What Consumers Should Know | (PDF)
- Surcharges for International Calls to Wireless Phones | (PDF)
- Wireless World Travel
- Wireless World Travel Made Simple | (PDF)
Becoming Involved and Miscellaneous Consumer Information
- About the FCC | (PDF)
- Empowering Consumers: FCC Asks Questions About Providing More Information | (PDF)
- Fees
- Filing an Informal Complaint | (PDF)
- Freedom Of Information Act (FOIA)
- How to File Paper Documents with the FCC
- How To Comment | (PDF)
- How To Comment Electronically
