Your Reference Guide to Performance Excellence

This introduction to the Baldrige Program and performance excellence explains the benefits of Baldrige and the tools, approaches, and resources available to you.

• Who We Are
• What We Do
• What Is Performance Excellence?
• What Baldrige Offers You
• What Makes Baldrige Different
• Begin Your Journey
• Benefits of Submitting a Baldrige Application
• More Learning Opportunities

Included within the printed brochure is the Baldrige Program materials CD, which contains all three Criteria for Performance Excellence booklets (Business/Nonprofit, Education, and Health Care), Baldrige CEO Issue Sheets, and Baldrige improvement tools.


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