Report Summary

Title: Community Based Outpatient Clinic Reviews at Charles George VA Medical Center, Asheville, NC
Report Link:
Report Number: 12-03850-112
Issue Date: 2/14/2013
City/State: Rutherfordton, NC
Franklin, NC
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General reviewed the Charles George VA Medical Center’s two Community Based Outpatient Clinics (CBOCs) during the week of November 5, 2012. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the Rutherford County CBOC, Rutherfordton, NC, for a site visit and evaluated credentialing and privileging, environment of care, and emergency management processes. OIG noted an opportunity for improvement and made one recommendation to the Veterans Integrated Service Network (VISN) and facility managers.