Report Summary

Title: Community Based Outpatient Clinic Reviews at Durham VA Medical Center, Durham, NC
Report Link:
Report Number: 12-03850-105
Issue Date: 2/6/2013
City/State: Greenville, NC
Morehead City, NC
Raleigh, NC
VA Office: Veterans Health Administration (VHA)
Report Author: Office of Healthcare Inspections
Report Type: CBOC Reports
Release Type: Unrestricted
Summary: The VA Office of Inspector General reviewed the Durham VA Medical Center’s three Community Based Outpatient Clinics (CBOCs) during the week of November 5, 2012. The purpose of the review was to assess whether the CBOCs provide veterans with consistent and safe high-quality health care. The review covered the clinical care components of women’s health cervical cancer screening and tetanus and pneumococcal vaccinations. We also randomly selected the Greenville, NC CBOC for a site visit and evaluated credentialing and privileging, environment of care, and emergency management processes. OIG noted opportunities for improvement and made a total of three recommendations to the Veterans Integrated Service Network (VISN) and facility managers.