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I am an international registrant and cannot access the NATO CAGE Code web site. Why and what do I do?

System: SAM   |    Published 06/03/2011 08:58 AM   |    Updated 07/28/2012 08:54 PM

I am an international registrant and cannot access the NATO CAGE Code web site. Why and what do I do?

In certain circumstances, specific locations may be blocked for technical or security reasons. If you cannot access the web site, send an e-mail to the NATO CAGE Code team at NCAGE@dla.mil asking them to review your situation. Include the following in your email:
· Your entity’s name and the Internet Protocol (IP) address from which you are trying to access the Defense Logistics Agency Logistics Information Service web site.
· If you have it, information on the specific opportunity you are interested in, for example, the name of the contract advertised on FedBizOpps.gov or grant program advertised on Grants.gov, the name of the offering federal agency, and the federal point of contact listed on the opportunity.
Send a copy of the e-mail to the federal point of contact listed on the opportunity announcement so they are aware of your difficulty.

You can also call the Customer Interaction Center at : 269-961-7766 or 1-877-352-2255 or send a message to dlacontactcenter@dla.mil.

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