Students

What’s the deal with student cards and bank accounts?

With credit cards, financial companies have to publicly disclose these types of agreements with schools. However, we know less about these arrangements when it comes to other things, like debit cards to access your student loan funds and student checking accounts. We’ve heard from students that sometimes these arrangements are a convenience, while other times we’ve heard that they didn’t feel they had a choice. We want to see if students are getting a good deal and what schools can do to help them through the process. That’s why we need your help. We want to hear about your experience with financial products designed for college students.

Weigh in


Paying for College

From start to finish, we can help you make informed financial decisions about paying for college.

Get started

Repay student debt

While we can’t give you advice for your exact situation, we can point you in the right direction.

Know your options

Submit a student loan complaint

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

Submit now


Student loan reports

Annual Report of the CFPB Student Loan Ombudsman

Based on complaints, comments, and other input, we explain how some borrowers face obstacles when repaying their private student loans.

Student loan servicing and the military – Servicemembers face unique challenges when paying back student debt.

Private student loans – With the the Secretary of Education, we submitted a report to Congress. Thousands of consumers gave us their comments.


Student cards and checking

Financial aid disbursement cards

We issued a consumer advisory to all students expecting to receive scholarship and student loan proceeds onto – what appears to be – a school-endorsed debit card. We also asked consumers to tell us about their experiences getting their financial aid funds.

Managing your college money

Choosing your first bank account is an important decision. Unlike that first school ID photo, your first banking relationship could last long after you graduate. Making a smart decision now will mean fewer surprise fees that can add up later.

Submit a complaint about a bank account or service

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

Submit now


Leveling the playing field

Know Before You Owe

In partnership with the Department of Education, we’ve developed a financial aid shopping sheet to improve the way schools communicate financial aid offers. More than 500 colleges have agreed to use the shopping sheet.

What we heard – We released a prototype and received feedback from the public

Colleges agree to adopt financial aid shopping sheet – Read the Department of Education’s announcement

Military education accountability

We’re working with the Departments of Education, Defense, and Veterans Affairs to take steps to ensure that servicemembers, veterans and their families can get the information they need about the schools where they spend their education benefits.

President Obama’s Executive Order

NY Times Op-Ed by Holly Petraeus


Updates

Paying for college [beta] – Peter Jackson, 12/13/2012

Launching the college credit card agreement database – Marla Blow, 11/1/2012

Debt déjà vu for students – Rohit Chopra, 10/25/2012

Congressional Forum on Student Loans in Chicago, IL – Rohit Chopra, 8/27/2012

Written testimony at a Senate hearing on private student loans – Rohit Chopra, 7/24/2012

Read more about the CFPB’s work for students on our blog.