How to Get Connected - HETS UI

This section is intended as a guide to assist users with the Individuals Authorized Access to the CMS Computer Services (IACS) registration process for the HETS UI Internet application. The detailed guides are available from the IACS website.  A link to this website has been provided in the "Related Links Inside CMS" section below.  CMS is currently pilot-testing this system.

IACS Registration - User Roles

The User Roles for the HETS UI Internet application are defined as follows:

Security Official – The official of a Provider's office or organization who registers with IACS as that organization's Security Official. This person also registers the facility or organization with IACS using an online version of the Electronic Data Interchange (EDI) form. There can be two Security Officials at a facility or organization – a primary and a backup. Users in this role also approve the "User/Approver(s)" for their organization. This role, however, cannot be an actual end user of the application; the end user being the person that requires access to a CMS application to perform assigned work tasks interacting with the application.

User/Approver – Users in this role approve end user requests for access to the HETS UI Internet Application. This role is also known as an External Point of Contact (EPOC) and performs the function of approving user access to CMS applications but cannot be an actual end user of the application; the end user being the person that requires access to a CMS application to perform assigned work tasks interacting with the application.

User/Provider – The end-user of the HETS UI Internet application.

If you have questions about the roles described above, please contact the Medicare Customer Assistance Regarding Eligibility (MCARE) Help Desk on the Contact Us page for guidance.

For assistance with acronyms and glossary of terms, please see the Acronyms link located under the "Related Links Inside CMS" section below.

If you require additional assistance, please contact the MCARE Help Desk on the Contact Us page.