Incident on Flight 253 and TSA’s Role in International Security

Over the holidays, I was home with the family in southern Ohio watching the news of the incident on Christmas Day unfold amidst a surreal smattering of garland and wrapping paper. As you can imagine, I got lots of questions from friends and family (including my crazy uncle) back home, as well as right here on the blog, and I'll be covering a few of those topics now that I'm back in the blog team cockpit.

One of the biggest misperceptions I found was that people thought that TSA conducts screening in Amsterdam and in other places around the world. Not so. We only screen passengers at airports in the United States and U.S. Territories. Each country has their own screening workforce - some are government, some are private sector, some are even military.

While each country has sovereignty over their aviation systems and controls the level of security measures at their airports, over 190 countries worldwide—including the United States—use the International Civil Aviation Organization's (ICAO) standards and recommended practices for civil aviation security as their baseline. In the United States, TSA has built even further on these standards with security initiatives like Behavior Detection Officers and Advanced Imaging Technology. The United States also sets additional security standards on top of ICAO's for U.S.-bound flights coming into or through the United States from international airports. If those standards aren't met, the U.S. can deny entry to a specific flight, airline, or flights from a specific airport.

On Dec. 25, TSA took swift action immediately following the incident to strengthen those standards even further at airports across the country and around the world—enhancing screening for individuals flying to the United States and deploying additional airport law enforcement, air marshals and explosives detection canine teams, among other security measures. Because effective aviation security must begin beyond our borders, and as a result of extraordinary cooperation from our global aviation partners, TSA is mandating that every individual flying into the U.S. from anywhere in the world traveling from or through nations that are state sponsors of terrorism or other countries of interest will be required to go through enhanced screening. TSA’s new directive also increases the use of enhanced screening technologies and mandates threat-based and random screening for passengers on U.S. bound international flights. This means the majority of ALL international travelers will go through enhanced screening under this new security directive.

Moving forward, we will continue to work with our airline and international partners to ensure they meet both international and TSA security standards. Department of Homeland Security Secretary Janet Napolitano yesterday outlined five recommendations—part of her report to the President on aviation screening, technology and procedures—for actions to protect air travel from terrorism. These include a wide range of enhancements, from modified criteria and process used to create terrorist watch lists to partnering with the Department of Energy to develop better technologies to deploying far more advanced imaging technology and Federal Air Marshals throughout the aviation system. It also includes continued work with international partners to strengthen international security measures and standards for aviation security. Secretary Napolitano announced she will travel to Spain later this month to meet with her international counterparts in the first of a series of global meetings intended to bring about broad consensus on new international aviation security standards and procedures. We are looking to enhance global aviation security standards, increase information collection and sharing and improve and deploy more detection technology.

So, while we have our Transportation Security Officers screening passengers and bags in the United States, we are also committed to strengthening coordination with international partners to implement stronger and more effective measures to protect U.S.-bound flights, with a goal of keeping people safe when they fly.

Thanks,

Blogger Bob

TSA Blog Team

DHS Statement on Northwest Airlines Flight 253

I understand there are a lot of questions regarding the incident yesterday that occurred on a Northwest flight from Amsterdam to Detroit.

Due to an ongoing investigation, there is little I can say here on the blog, but you can go to TSA.gov to read the official DHS statement from Secretary Napolitano. I am also providing the statement below.

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DHS Secretary Napolitano Statement on Northwest Flight 253
December 26, 20091:00 p.m. EST

"I am grateful to the passengers and crew aboard Northwest Flight 253 who reacted quickly and heroically to an incident that could have had tragic results. The Department of Homeland Security immediately put additional screening measures into place- for all domestic and international flights- to ensure the continued safety of the traveling public. We are also working closely with federal, state and local law enforcement on additional security measures, as well as our international partners on enhanced security at airports and on flights.

The American people should continue their planned holiday travel and, as always, be observant and aware of their surroundings and report any suspicious behavior or activity to law enforcement officials.

Passengers flying from international locations to U.S. destinations may notice additional security measures in place. These measures are designed to be unpredictable, so passengers should not expect to see the same thing everywhere. Due to the busy holiday travel season, both domestic and international travelers should allot extra time for check-in."

Thanks,

Blogger Bob

TSA Blog Team
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***Update - 12/28/09***

Please visit TSA.gov for our current Q&As and any additional updates. The most recent Q&As are pasted below.

Q: What additional security measures is TSA taking domestically?

A: TSA has a layered approach to security that allows us to surge resources as needed on a daily basis. We have the ability to quickly implement additional screening measures including explosive detection canine teams, law enforcement officers, gate screening, behavior detection and other measures both seen and unseen. Passengers should not expect to see the same thing at every airport.

Q: What additional security measures are being taken for international flights to U.S. destinations?

A: TSA issued a directive for additional security measures to be implemented for last point of departure international flights to the United States. Passengers flying into the United States from abroad can expect to see additional security measures at international airports such as increased gate screening including pat-downs and bag searches. During flight, passengers may be asked to follow flight crew instructions, such as stowing personal items, turning off electronic equipment and remaining seated during certain portions of the flight.

Q: Do passengers need to do anything differently to prepare for checkpoint security procedures? Has anything changed in terms of what passengers can bring in their carry-on or checked bags?

A: At this time, security checkpoint requirements for passengers departing U.S. airports remain the same. Passengers do not need to do anything differently, but they may notice additional security measures at the airport.

Q: Should passengers plan to arrive at airports earlier than normal?

A: Passengers traveling within the United States should give themselves extra time to check in and proceed through the security checkpoint before their flight, especially during the busy holiday travel season. TSA advises that passengers traveling on international flights to U.S. destinations allow extra time for security and arrive an additional hour earlier.

Q: How long will these measures remain in place?

A: TSA will continuously review these measures to ensure the highest levels of security.

Thanks,

Blogger Bob

TSA Blog Team

Happy Holidays 2009

T'was the night before travel and all through the suitcase,
Not an item was stirring not even the toothpaste.

The stockings were packed in the bag with great care,
With hopes that they soon would be in the air.

The tickets were nestled all snug in a binder,
Your PDA calendar set as a reminder.

Awaking to a yard of frost and snow,
With a grab of your bags you were soon on the go.

At your gate just in time with moments to spare,
Your seat reclined as you glide through the air.

You fall right to sleep as in your own bed,
While visions of fruitcakes danced in your head.

Awaking to sounds of wheels on the ground,
Waiting for luggage you hope will be found.

You have finally arrived at your destination,
It's time to enjoy your holiday vacation.

Happy Holidays and we'll see you in 2010.

Blogger Bob

TSA Blog Team

Update on Standard Operating Procedures

I published a blog post yesterday on the outdated, unclassified version of a Standard Operating Procedures document that was posted by the agency. It was improperly posted to the Federal Business Opportunities Web site wherein redacted information was not properly protected.‪‪ Once we were made aware of the situation, it was immediately taken down from the Web site and a full review by TSA’s Office of Inspection was initiated.

TSA takes full responsibility for this improper posting and all individuals who may have been involved have been placed on administrative leave, pending the outcome of the review.

This document was not the everyday screening manual used by Transportation Security Officers at airport checkpoints. Thorough analysis has determined the flying public and aviation community are safe and our systems are secure. TSA is confident that screening procedures in place remain strong.

Blogger Bob

TSA Blog Team

TSA Response to Leaked Standard Operating Procedures

TSA has learned that an outdated version of our Standard Operating Procedures document had been improperly posted to the Federal Business Opportunities Web site. TSA took swift action to remove the document when this was discovered.

The version of the document that was posted was neither implemented nor issued to the workforce. In fact, there have been six newer versions of the document since this version was drafted. Standard Operating Procedures change regularly as intelligence provides information on new threats and we find better ways improve security.

A full review is now underway to ensure proper procedures are followed in the future.

TSA has many layers of security in place to keep the traveling public safe, and we are confident that the screening procedures we currently have put in place remain strong.

Blogger Bob

TSA Blog Team

What Was She Thinking? A True Thanksgiving Tale

Each Thanksgiving travel season, there are stories that range from slightly odd to truly bizarre. This year was no exception.

On November 25th, a female called the Miami-Dade Police with information about a bomb aboard an American Airlines flight from Miami to Honduras. The police also received an e-mail saying there was a bomb on the same flight.

All bomb threats are taken seriously, and the police department and TSA conducted searches of the plane. The flight was delayed by about four hours. No bomb was found on the plane, and after it was cleared by law enforcement authorities, the flight left for Honduras.

Most of us know that e-mails can be traced, but apparently not everyone does. Law enforcement authorities traced the bomb threat e-mail back to a woman who told them that she made the claims because she was late for work and was concerned that her tardiness would cause her boss to be late for his flight. Apparently, she made the threats to buy him some time. Here’s a link to the local media coverage.

As strange as this sounds, it’s not the first time something like this has happened. I’ve seen other reports of people calling in bomb threats when they’re running late for their flights to keep the plane on the ground until they get there. We’ve also had more than a few people say “what if there’s a bomb in my bag?” when they get to the gate too late to board their flight and want to get their checked bag back. Besides being incredibly selfish, it’s illegal, and when caught, these folks are arrested and face hefty fines.

Lynn

TSA Blog Team

Gobble, Gobble: TSA Helpful Holiday Travel Tips

Can you believe it? It’s that time of year again where turkeys head for the hills and people head for the airports. It’s the busiest travel time of the year and a time when people who rarely fly, or have never flown, take to the skies, so we wanted to provide some clarification and tips for those who might come to the blog looking for some information.

Here’s some guidance related to the most common questions we’ve been hearing lately. Please remember that each time our officers have to search a bag or a person, the line slows down.

The 4-1-1 on 3-1-1 (Liquids, Gels & Aerosols): Let me start by saying this. If you’re checking a bag, make it easy on yourself and just put your liquids in your checked luggage. That way, you don’t have to worry about 3-1-1. I know that suggestion doesn’t work for everybody. Some liquids are essential and some of you understandably would not like to pay to check your luggage. If you’d rather take liquids in your carry-on, please continue reading…

3-1-1 is the name for our liquid policy. You can read here for more details, but here is the gist of 3-1-1… Each passenger is allowed to take one clear quart-sized sealable bag and fill it with as many liquids in 3.4 oz or less sized containers that will fit, while still being able to seal the bag. Basically, don’t stuff it to the point where it won’t close.

Make sure you take the bag out of your carry-on prior to sending it through the X-ray, or our officers may have to search your bag.

If you have liquids, aerosols, or gels that are used for medical purposes, they do not need to adhere to our 3-1-1 policies and do not have to be placed in a bag. You may be asked to go through a TSA Family Lane (see below) so we can expedite the screening process. The liquids, gels and aerosols will need to be removed from your bags.

Answers to common questions: Stick deodorant is not limited to 3.4 oz or less, but gel or spray deodorant is. Also, any liquid makeup such as eyeliner should be placed in the baggie. That goes for perfume as well. Powder makeup is fine.

Family Lanes: Frequent flyers hate it when they’re in line behind a family, and guess what… families hate it when the frequent flyer is behind them tapping their foot and sighing. That’s why we created Family Lanes. They’re designed to let families take their time and ask questions without feeling rushed by the experienced frequent flyers who can zip through a checkpoint in no time. Also, as stated earlier, anybody carrying medically necessary liquids, aerosols and gels in excess of 3.4 oz may be directed to a Family Lane.

Foods: Pies are permitted, but they are subject to additional screening if our officers see any anomalies. (Additional screening of pies does not include our officers tasting the pie, no matter what they tell you…) Cakes, bread, donuts, turkeys, etc. are all permitted. If it’s a live turkey, you might want to have a word with the airline. Here is a list of items that should be placed in your checked bags or shipped: cranberry sauce, creamy dips and spreads (cheeses, peanut butter, etc.), gift baskets with food items (salsa, jams and salad dressings), gravy (mmm gravy), jams, jellies, maple syrup, oils and vinegars, sauces, soups, wine, liquor and beer.

Gifts: Wrapped gifts may need to be unwrapped. If there’s something in the gift that needs to be inspected, we have to open it. Our officers try their best not to mangle the gift wrap, but it’s not a guarantee and it also slows down the line for everybody else when we have to do this. It is suggested that you wrap the presents when you arrive at your destination. You also have the option of shipping the items as well.

Snow Globes: We are not in cahoots with the Heat Miser, but snow globes are not permitted in your carry-on luggage. They are sealed containers full of liquid that would have to be opened and destroyed to test. We’re not in the business of busting snow globes, so we suggest you place them in your checked baggage or mail them ahead of time

ID & Boarding Pass Checking & Secure Flight: As you approach a TSA checkpoint, you will see an officer checking IDs and boarding passes. Please have your acceptable ID and boarding pass out and ready to present to our officer. If your ID is in a plastic sheath or other type of holder, it will need to be removed so our officers can properly inspect your IDs. By having your ID and boarding pass out and ready, you’ll help move the line along faster. The several seconds it takes to get your ID and boarding pass out might not seem like much time, but it really adds up when you’ve got people in line behind you.

Also, folks have had questions about the Secure Flight program and whether the name on your ticket has to match the name on your ID. The Secure Flight watch-list matching process occurs before a passenger even gets to the airport so if you get a boarding pass, the Secure Flight watch-list matching process is done. In other words, you are clear once you get that pass.

If you have lost or forgotten your ID, you will still be permitted to fly as long as you help us verify you are who you say you are by answering a few questions for us.

Inconsistencies: You may notice your screening experience at one airport doesn’t match the experience of another airport. We realize this happens, and some of it is intentional. While it can be a little confusing for our passengers, it also makes things unpredictable for those who might wish to do us harm. Our officers also can use their discretion in different scenarios that allows them to use common sense and not abide by a checklist mentality that can be studied and defeated by those who wish to do us harm.

Shoes on Belt: We recommend you place your shoes on the X-ray belt as opposed to placing them in a bin. Why? It keeps the bins from getting too cluttered and allows our officers to get a better look at items to ensure prohibited items do not get on the plane. It also speeds things up when they get a better view and don't have to stop the X-ray belt for searches.

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The best piece of advice I could give a traveler is to arrive early if you have the time. No matter what happens, (aside from a flight being cancelled) if you get to the airport early, you should be fine. Worst case scenario is you’ll have some time to kill while you wait on your flight.

For any pilgrims who might be flying, be sure not to bring your muskets through the checkpoint and clothing with large buckles is discouraged as it will most likely alarm the walk through metal detector.

Is this all a bit too much to remember? Print out this handy dandy checklist (PDF) so you don’t forget anything.

For a complete rundown, check out our “What to Know before You Go” blog post. It has everything broken down by category.

Also, we’re going to be Tweeting a TSA Holiday Travel Tip every day, so follow us on Twitter @tsablogteam for travel tips, blog post announcements, and other useful information.
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Thanks,

Blogger Bob

TSA Blog Team

Holiday Travel Refresher: What if I Lose or Forget My ID?

It’s been a while since we talked about IDs and what happens if you lose or forget your ID on the way to the airport. With the busiest travel time of the year quickly approaching, I thought it would be wise to do a quick refresher on the subject.

So, what if you show up at a TSA checkpoint and you can’t find your ID? Does that mean you won’t fly? Nope… You’ll still be able to fly as long as you provide us with some information that will help us determine you are who you say you are. Verifying the identity of people coming through checkpoints is an important part of security, just as vetting passenger names against the No Fly and Selectee lists.

Using the information you provide, if we can confirm your identity, you’ll be cleared to go through security, and you may or may not have to go through some additional screening. If we can’t confirm your identity with the information you provide or you’re not willing to provide us with the information to help us make a determination, you may not be able to fly.

You can find a list of acceptable IDs here.

Also, prior to the new ID rules rolling out last year, there were tons of questions, and we addressed the questions with several blog posts you can review here:

- 8.13.2008 You won’t be put on a TSA “List” if you forget Your ID
- 8.11.2008 Furthering the Dialogue on IDs
- 7.03.2008 Yet Another ID Post...With Some Answers to Your Questions
- 7.02.2008 ID Q&A
- 6.27.2008 ID Update and Word on the Blog
- 6.23.2008 New ID Requirements: The First 48
- 6.20.2008 New ID Requirements Begin Tomorrow
- 6.11.2008 Why is ID Important for Security?

Blogger Bob

TSA Blog Team

Veterans Day: Thank You

We sleep soundly in our beds because rough men stand ready in the night to visit violence on those who would do us harm." - Winston Churchill

Veterans Day is a time to remind our nation to reflect on all of the people who served and sacrificed as members of the United States military and thank them for that service. From the battles of Lexington and Concord to the current wars in Iraq and Afghanistan, this nation has always had a strong core of people who were willing to serve, fight, and sometimes die for their country and that is truly honorable.
TSA has a strong core of Veterans who have come to TSA to continue to serve and protect their country- in a different capacity. Over 15,000 of our employees are Veterans and over 3,000 employees are serving in the military reserves. Many are currently deployed to Afghanistan and Iraq.

Whether these dedicated men and women served in a kitchen or a foxhole - or were an expert with an M-16 or a Clarinet - their selfless service to our country is something to appreciate and recognize - today and every day.

So, on behalf of TSA, I would like to extend a sincere thank you to all of our nation’s Veterans.

Blogger Bob

TSA Blog Team

TSA Stops Medical Supplies for Cape Verde?

Over the weekend, an article ran stating that TSA Officers in Boston had stopped medical supplies from traveling in checked baggage to Cape Verde. The article states the items confiscated included Tylenol, vitamin C, mosquito repellents, hand sanitizers and rubbing alcohol.

TSA did prevent most of the insect repellant, but everything else was permitted. Why the repellant? Well…

FAA regulations state that Personal Care Items containing hazardous materials (e.g., flammable perfume, aerosols) totaling no more than 70 ounces may be carried on board. Contents of each container may not exceed 16 fluid ounces.

The repellant was in 6.5oz containers (approx), and most bags contained more than the limit of 10 or 11 cans ranging from 2-128 cans over the limit. Most bags were large suitcase bags completely full of just bug spray.

In cases such as these, TSA is required to return the entire bag (s) to the airline so they can remove the hazmat. In this case, due to the high volume of items, TSA Boston worked with air TACV representatives in the baggage screening location to ensure the 70oz rule was followed for each bag.

Our officers followed the proper protocol spelled out by the FAA and included in our SOPs. If anybody else plans to take items such as insect repellent to Cape Verde to help with the Dengue fever, it is highly recommended an alternate shipping method is found so the items will be permitted. Our thoughts go out to the people of Cape Verde.

***Update 11/12/09***

FORCV updated their web page to correct inaccuracies.

Thanks,

Blogger Bob

TSA Blog Team