Analyze Current Site
Evaluate Your Current Site
Before you design and write your website, you should find out how well your current site is working, set measurable usability goals, and learn as much as you can about your users and their tasks. Learn More
Learn About Your Users
To design a site that works for you and your intended audiences, you have to know a lot about those audiences. They may be customers, consumers, researchers, or the public. Learn More
Task Analysis
Learn about your users' goals and their ways of working through task analysis. Task analysis can also show you the specific tasks users must do to meet their goals and what steps they must take to accomplish those tasks. Learn More
Personas
A persona is a fictional person who represents a major user group for your site. A persona typically includes a fictional name and characteristics that are consistent with one of the main user groups you have identified. Learn More
Scenarios
A scenario is a short story about a specific user with a specific goal at your site. Scenarios are the questions, tasks, and stories that users bring to your website and that your website must satisfy. Learn More
Measurable Usability Goals
Measurable usability goals define successful usability on your site for a specific set of users doing a specific task. Learn More