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December 17, 2001 [Number 221]
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CIT Adds New Web-Based Customer Support Service—IT Help Is Available 24 x 7
Everyone can have expert IT help any time, even after hours—with TASC’s new
online self-help service.
Windows 2000 and the NIH Active Directory
Those responsible for NIH IC domains will be interested in the implementation of an
NIH-wide Active Directory.
Annual Audit Confirms Security of Titan, South, and EOS Systems
Owners of critical applications and highly sensitive data will be pleased with the
recently-completed audit.
Update on NBRSS—Configuration Phase to Begin
Users of the NIH Business System and the Enterprise Human Resources and Payroll projects will learn about the pilots for testing NIH workflow procedures.
New Interest Group—Desktop Support
NIH staff providing users with desktop computer support can keep current on the
latest technologies, techniques and computer services.
A New Interest Group for Account Officials
Account sponsors, deregistration officials, and Titan account officials now have a
forum for discussing important issues.
NIH Portal Adds Module for Interface
NIH portal users with a personalized "MyPage" now can select a module for Interface.
DHHS-Mandated
Inventory of Information Technology Assets
Learn how the inventory of NIH IT assets (i.e., network connected device, including personal
computers, printers, servers) has been accomplished.
Recent Disaster Recovery Test
Application owners will learn more about hot-site testing and disaster preparedness.
Revised—Rates for Fiscal Year 2002
OS/390 South system users should read this updated list of rates for FY2002, which
contains a correction in the computation of South system batch charges.
Plans for Unattended Sunday Service Are Being Reviewed
Heightened awareness of security throughout the federal government has prompted a reassessment.
Reminder—A New Way to Order CIT Publications
Users will find the new CIT way to get documentation very easy to use.
Documentation
Available—Titan and EOS User's Guides
Users of the OS/390 system should obtain the new guide for Titan. EOS users will
find new information in this update.
"Ask
TASC"—About Spam E-Mail
All e-mail users can learn simple things to do—and not do—in dealing with spam.
NIH Computer Center—Holiday Service Schedule
All users should consult the schedule for shorter TASC hours and unattended service
for the ALW, EOS, Helix, and OS/390 Systems over the December 25 and New Years holidays.
CIT Computer Training Program—Fall Term Is Underway
Everyone can learn of new computing courses, including several requested by users.
Training
Calendar—Fall 2001
The roster contains computer classes through January 2002.
Dates to Remember
Publications
Popular Web Sites
Directories and Reference Informaton
Major
Contributors
Forbes magazine listed NIH's site as its favorite of the 33 "general health" Web sites reviewed earlier this year. The NIH Web page is one of the most frequently visited federal government Web sites.
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August |
September |
October |
| Total hits for the month |
36,952,486 |
33,210,026 |
48,845,120 |
| Hits per day |
1,192,015 |
1,107,000 |
1,575,649 |
| Number of different individuals |
418,766 |
379,667 |
430,918 |
Server has been up 100% for 526 consecutive days (as of December 17, 2001).
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Interface contains information concerning services and facilities provided
by the Center for Information Technology to NIH and other government agencies.
Changes in CIT policies and standards of service, as well as significant changes made to hardware and software on various platforms at the NIH Data Center, are announced in this publication.
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