Wednesday, March 14, 2012

TSA Says Yes to the Dress

I know from experience that planning a wedding can be a stressful time for a bride, especially if you’re getting married away from home.  It can be really stressful if you’re jetting off for a destination wedding and don’t want to let your precious wedding dress out of your sight for fear it could get lost or damaged.  As anyone will tell you, getting all the information ahead of time and being prepared can reduce your stress.

As the trend of destination weddings grow, more women are dealing with the conundrum of shipping their dress to the place they’ll getting married or taking it on the plane with them.  Like many other items we are frequently asked about, this issue involves both TSA and the airline.

Brides-to-be can definitely bring their wedding dress through a security checkpoint.  Ideally, the dress can lay flat in its garment bag or other packaging and fit through the X-ray machine.  If it can’t, our officers can screen the dress manually, but this will require opening the garment bag.  Rest assured that our officers will use gloves for the alternate screening to avoid damaging the dress.  

We strongly advise brides to contact their airline to ask about taking their wedding dress on the plane.  While some aircraft have closets in first class that can hold the dress, others may not, which could cause challenges in storing the dress above the seat.  Airlines will also count the dress as a carry-on item, so be sure to learn about your airline’s carry-on policies to avoid having to check any items at the gate.

While working on this post, I reached out to some of our customer service managers in various airports to ask them what other questions brides frequently ask.  Their  tips include:  if you’re taking a special cake knife to cut the cake, please ship it or put it in your checked bag.  Wired bouquets are allowed through the checkpoint, along with rice, birdseed, sand and candy coated almonds.  If you’re taking gifts for your bridal party, it’s best to wrap them when you get to your destination in case they require additional screening.  Pack all of your jewelry in your carry-on bag – don’t put it in checked bags.  And take your marriage license with you in the event you booked your plane tickets in your married name but haven’t updated your driver’s license.  

If any other issues arise while preparing to fly to a destination wedding, brides-to-be can call or email TSA’s Contact Center at 1-866-289-9673 or at TSA-ContactCenter@dhs.gov.  

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Friday, March 9, 2012

TSA Week in Review: Eels on a Plane?

Nomadic Aquarium for People on the Go: A passenger was transporting live fish, eels and coral in their checked baggage at Miami (MIA). The passenger was attempting to transport 163 marine tropical fish, 12 Trachemys Scripta (red sliders), 22 invertebrates, 24 live coral pieces, 8 pieces of Scleactinina with mushroom polyps, and 8 pieces of soft coral to Maracaibo (MAR). The passenger surrendered the items to the US Fish and Wildlife Service. We’re not in the business of looking for marine life, but you can probably imagine how odd this looked on our monitor. 

 Real Gun Concealed as Toy Gun: (See photo) In an attempt to avoid declaring their firearm in checked baggage, a passenger at Jacksonville (JAX), placed their firearm in a toy police officer kit. They even went as far as sticking a dart in the barrel. Clever but no dice.

Gearshift Grenades: It’s a grenade. It’s a gearshift. It’s a gearshift grenade. (Inert) Read here and here  for more information on why inert grenades cause problems at checkpoints.

Message in a Bottle?: A suspicious black bottle with a red wire was found on the floor near a ticket counter at Houston (IAH). It was determined to be a hoax.

Blast off Those Calories: A toy grenade was found at Greensboro (GSO) containing weight loss supplements. We have nothing against weight loss, but anything in the shape of a grenade causes serious concerns at any airport.

Another Example of What Not to Say: A passenger became disruptive during screening at San Juan (SJU) and stated: “I have a bomb, but I disarmed it.” Statements like this will never expedite the screening process.

Miscellaneous Prohibited Items: In addition to all of the other prohibited items we find weekly, our Officers also found a spear gun, firearm components, several stun guns, a replica firearm, brass knuckles, knives, knives, and more knives, and a fantasy knife that slays mythical creatures that don’t exist, ammunition, and batons.

Firearms: Here are the firearms our Officers found in carry-on baggage since I posted last Friday. 

You can travel with your firearms in checked baggage, but they must first be declared to the airline. You can go here for more details on how to properly travel with your firearms. Firearm possession laws vary by state and locality. Travelers should familiarize themselves with state and local firearm laws for each point of travel prior to departure.

Unfortunately these sorts of occurrences are all too frequent which is why we talk about these finds. Sure, it’s great to share the things that our officers are finding, but at the same time, each time we find a dangerous item, the throughput is slowed down and a passenger that likely had no ill intent ends up with a citation or in some cases is even arrested. This is a friendly reminder to please leave these items at home. Just because we find a prohibited item on an individual does not mean they had bad intentions, that's for the law enforcement officer to decide. In many cases, people simply forgot they had these items in their bag. That’s why it’s important to double check your luggage before you get to the airport.

Including checkpoint and checked baggage screening, TSA has 20 layers of security both visible and invisible to the public. Each one of these layers alone is capable of stopping a terrorist attack. In combination their security value is multiplied, creating a much stronger, formidable system. A terrorist who has to overcome multiple security layers in order to carry out an attack is more likely to be pre-empted, deterred, or to fail during the attempt.

Blogger Bob Burns
TSA Blog Team
If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.


Thursday, March 8, 2012

Clarification on Ice Packs and Empty Bottles

We were very concerned when we learned of the incident in Kauai, Hawaii last week where a passenger was told by one of our Officers that she couldn't bring an ice pack and empty bottles on the plane. She should have been permitted to bring the ice pack and bottles whether the bottles were empty or not since they were for her breast milk.

It was a result of a miscommunication on our end and those involved are going to undergo retraining and corrective actions.

Leadership at that airport has since spoken to the passenger and apologized, but we wanted to take it a few steps further and try to help our advisements at TSA.gov make a little more sense. So we have updated the website to help clarify the procedures for traveling with ice packs, breast milk, juice, and water.


If you find yourself in a situation such as this where you're being advised to do something that you feel is incorrect, please ask for a supervisor or manager.

You can also contact TSA through the following channels:

TSA Contact Center: 1-866-289-9673
TSA Cares: 1-855-787-2227

Mistakes such as this happen from time to time and for that we are truly sorry. However, we can and have learned from mistakes in the past, so please be sure to let us know when you think or know something could have been handled differently. When it all comes down to it, we're just trying to keep passengers safe.

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.

Wednesday, March 7, 2012

Viral Video About Body Scanners

A video is making its way around the interwebs this morning from some guy claiming he figured out a way to beat our body scanners (imaging technology).

I watched the video and it is a crude attempt to allegedly show how to circumvent TSA screening procedures.

For obvious security reasons, we can’t discuss our technology's detection capability in detail, however TSA conducts extensive testing of all screening technologies in the laboratory and at airports prior to rolling them out to the entire field. Imaging technology has been extremely effective in the field and has found things artfully concealed on passengers as large as a gun or nonmetallic weapons, on down to a tiny pill or tiny baggies of drugs. It’s one of the best tools available to detect metallic and non-metallic items, such as… you know… things that go BOOM.

With all that said, it is one layer of our 20 layers of security (Behavior Detection, Explosives Detection Canines, Federal Air Marshals, , etc.) and is not a machine that has all the tools we need in one handy device. We’ve never claimed it’s the end all be all.

However, our nation's aviation system is much safer now with the deployment of 600 imaging technology units at 140 airports. It is completely safe and the vast majority use a generic image that completely addresses privacy concerns. Also, keep in mind that is optional. Anybody can opt out of the body scanner for a pat-down. 

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA


Tuesday, March 6, 2012

Federal Air Marshal Service Celebrates 50 Years!

Last week, the Federal Air Marshal Service (FAMS) celebrated 50 years of service. It was 1961 when then President John F. Kennedy signed an amendment to the Federal Aviation Act of 1958 to enhance the penalty for interfering with airline crew members. On March 2, 1962, 18 out of 300 FAA safety inspectors graduated and were deputized to help enforce this Act and prevent hijackings. Be sure to check out the timeline reflecting 50 years of history about the FAMS. Congratulations to the FAMS and thank you for continuing to help keep our skies safe.

If you’d like to comment on an unrelated topic you can do so in our Off Topic Comments post. You can also view our blog post archives or search our blog to find a related topic to comment in. If you have a travel related issue or question that needs an immediate answer, you can contact a Customer Support Manager at the airport you traveled, or will be traveling through by using Talk to TSA.