Task-Focused Templates and Resources

Quick-and-Easy Customer Profile Template and Instructions
(MS Word, 54 KB, 3 pages, November 2008)

• Customer Profile, Example 1: ConsumerAction.gov 
  (PDF, 55 KB, 2 pages, December 2007)
   
• Customer Profile, Example 2: FEMA.gov   
  (PDF, 54 KB, 2 pages, December 2007)
   
• Customer Profile, Example 3: GSA.gov    
  (PDF, 54 KB, 2 pages, April 2008)
   
• Customer Profile, Example 4: USA.gov     
  (PDF, 308 KB, 2 pages, April 2008)
   
• Customer Profile, Example 5: Webcontent.gov
  (now HowTo.gov)     
  (PDF, 53 KB, 2 pages, April 2008)