Ask the Help Desk: GovTrip, the New Travel System

Have you been wondering about something called GovTrip in relation to the NBS Travel module recently? Find out more about this new travel system in this article.

What is GovTrip?

GovTrip is the travel management system scheduled to replace the Gelco Travel Manager in the NIH Business System (NBS). It is a “shared” web-based enterprise application used by DHHS, DOT, DOE, DOI, Smithsonian, Treasury, EPA, FAA, and several other federal agencies. GovTrip software was developed by Northrop Grumman Mission Systems (NG) to support the federally mandated eTravel service program. Its software modules are housed, configured, and supported by NG at its Fair Lakes, VA facility.

How do I access GovTrip?

As of this writing, only OD and NINDS are involved in the pilot program for GovTrip. Once fully deployed at NIH, you will need to take the required training, and then fill out and submit a User Access Request form to the NIH Help Desk through the HPOC. The User Access Request form will be available on the NBS GovTrip Community Page.

How do I get trained to use GovTrip?

Training is now being conducted by the NBS Management Center (NMC). Eventually the NIH Training Center will take over the training – probably in the fall.

Every user must take training prior to being granted access.

When will my IC come on board?

The ICs will be deployed in increments, perhaps as early as the fall.

Each ICs Advocate receives up-to-date GovTrip information. Users can check with their Advocate on these types of issues.

What are the main benefits/differences between GovTrip and Gelco Travel Manager?

Aside from the functionality and general appearance of the application, one of the main differences will be the terminology used.

One of the new system’s largest benefits includes the online booking tool. Users will be able to do their own booking for travel reservations, such as airline flights (and rail trips), as well as make reservations for seats, hotel rooms, rental cars, and such things themselves.

More information

For more information, users can inquire with their IC Advocate, or they can contact the NIH Help Desk at http://ithelpdesk.nih.gov or give them a call at 301-496-HELP (301-496-4357), 866-319-4357 (toll free), or 301-496-8294 (TTY).

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