As a patient of a Medicare-approved home health agency, you have several rights and the home health agency must provide you with a written copy of them. They include rights such as the following:
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The right to choose your home health agency. (For members of managed care plans, the choices will depend upon which home health agencies your plan works with.)
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The right to have your property treated with respect
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The right to be given a copy of your plan of care, and participate in decisions about your care
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The right to have your family or guardian act for you if you are unable
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The right to make complaints to the agency or the State Survey Agency, found in
Medicare Helpful Contacts
under Home Health Agency, about your treatment, care that’s not provided, or staff shows disrespect for you or your property