MEASURING BROADBAND AMERICA presents the results of the first nationwide performance study of residential wireline broadband service in the United States. The study examined service offerings from 13 of the largest wireline broadband providers using automated, direct measurements of broadband performance delivered to the homes of thousands of volunteers during March 2011.
This report highlights the major findings of the study, while the separate Technical Appendix provides a detailed description of the methodology and describes the specific tests that were performed.
The Commission is also making available the results of all tests run in March 2011, as well as the complete raw data set of results from all tests taken during the study period of February to June 2011.
Report
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- Executive Summary
- Methodology
- Description of Tests Included in Report
- Summary of Findings
- Performance Variation by ISP and Service Tier
- Performance Variation by Access Technology
- Performance Variation by Service Tier
- Performance Variation by Time of Day
- Actual Versus Advertised Speeds
- Conclusion/Next Steps
- Acknowledgements
- Endnotes
Technical Appendix
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- Introduction and Summary
- Panel Construction
- Use of an All Volunteer Panel
- Sample Size and Volunteer Selection
- Panelist Recruitment Protocol
- Validation of Volunteers' Service Tier
- Protection of Volunteers Privacy
- Broadband Performance Testing Methodology
- Selection of Hardware Approach
- Design Principles and Technical Approach
- Testing Architecture
- Test Description
- Data Processing and Analysis of Test Results
- Background
- Data Collection and Analysis Methodology
- Reference Documents
- User Terms and Conditions
- Code of Conduct
Report Data
Related Material
- Broadband Service for the Home: A Consumer's Guide
- Broadband Speed Guide
- Household Broadband Guide
- Chairman Genachowski Unveils Results of Measuring Broadband America Report
- Chairman Genachowski's Remarks on Release of Measuring Broadband America
- Report Highlights
- Measuring Broadband America Press Release
