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An Ombudsman resolves disputes from a neutral, independent viewpoint.
The Office of Personnel Management's (OPM) Ombudsman will informally
conduct impartial fact-finding about your complaints or concerns, and
ensure the agency is meeting its...
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It's best to think of the Ombudsman as a last resort. We will try to
help when other approaches have failed. If you have a complaint, first
calmly discuss it with the...
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No, it does not. For OPM employees, you may work with our Office. You
will be provided a current Acknowledgement Form for your signature which
contains the timeframes you must meet...
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You may contact the Ombudsman’s Office by one of the following
methods:
Ombudsman
ombuds@opm.gov
Phone: (202) 606-3132
Fax:...
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No, it does not. For OPM employees, during the informal process you may
work with our Office up until a formal complaint is filed. You will be
provided a current Acknowledgement...
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An Ombudsman is a neutral party who confidentially, neutrally and independently prevents or resolves problems, complaints or issues brought to him/her by individuals or groups and brings about systemic change...
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An Ombudsman is a neutral, independent and confidential
resource that allows customers and employees to resolve disputes from a
neutral,...
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We will treat you respectfully and courteously by listening to you. We
will work with you to determine the best method of timely resolving your
request for assistance and keep you informed...
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There is no time limit for bringing an issue (s) to the Ombudsman.
However, if you are a Federal employee and the matter you are bringing
to OPM’s Ombudsman is covered by...
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There is no cost for using the Ombudsman's Office.
U.S. Office of Personnel Management 1900 E Street, NW, Washington, DC 20415 | (202) 606-1800 | TTY (202) 606-2532