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Consumer Practitioners in PATH-funded Programs: Report of the Consumer Involvement Workgroup
Authors: Bliss, Charles
Source: Rockville, MD: Substance Abuse and Mental Health Administration
Organization: Substance Abuse and Mental Health Services Administration (SAMHSA)
Publication Date: 2006
Each State or Territory that receives Projects for Assistance in Transition from Homelessness (PATH) funds has a State PATH Contact who provides oversight to the program's local implementation. Among other activities, State PATH Contacts identify topics that are of special interest to the PATH program and select workgroups to study these topics in depth. In early 2003, the PATH Consumer Involvement Workgroup, under the leadership of Charles Bliss of Georgia's Division of Mental Heal...
Tags: consumer involvement
1 Recommendations
3 Comments
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A Guide to Consumer Involvement: Improving the Quality of Ambulatory HIV Programs
Authors: New York Department of Health AIDS Institute
Publication Date: 2006
The goal of PLWHA consumer involvement is to develop, deliver, and improve the quality of programs to effectively meet the service needs of the individuals and families that rely upon them for their HIV health care. This guide provides suggestions for the successful involvement of members of the PLWHA community as partners in reaching this goal. (Author)
Tags: consumer involvement
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Consumer Involvement in Health Research: A Review and Research Agenda
Authors: Boote, Jonathan; Telford, Rosemary; Cooper, Cindy
Journal Name: Health Policy
Publication Date: 2002
The involvement of consumers in health research is now Department of Health policy within the UK. Despite the existence of policy directives, there is a dearth of knowledge on the effects of such involvement. This paper critically reviews the state of our knowledge on this issue, and maps out a research agenda with the aim of stimulating systematic, empirical inquiry into consumer involvement in health research. The paper discusses definitions of 'the c...
Tags: consumer involvement; health
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Guide for Consumer Involvement in Local Community Planning for the Mental Health Services Act
Authors: Curran, M.D.
Publication Date: 2005
This guide gives recommendations for mental health consumer recovery and stresses the importance of consumer operated services. (HRC)
Tags: consumer-run programs; consumer involvement
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Ten Tips for Involving Consumers as Colleagues in Homelessness Services
Authors: Prescott, Laura; Harris, Leah
How can your agency successfully integrate consumers as colleagues? Ten tips are described here.
Tags: consumer involvement; recovery; supported housing
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A House is Not Enough: The Case for Involving Consumers in the Journey of Recovery
Authors: Gloria Dickerson
For some people, the support of peers is central to a making a successful transition from shelters and the streets to a home. For others, it remains a missing piece.
Tags: consumer involvement; recovery
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Consumer Integration Assessment Guide
Authors: Homelessness Resource Center (HRC)
Publication Date: 2008
When agencies involve people with experience of homelessness, they affirm the positive contributions that they can make to the field. Consumers act as recovery ambassadors to the community, conveying messages affirming hope and the possibility of having a rich, fulfilling life that extends way beyond survival, “symptom management,” and maintenance. This assessment guide is designed to raise awareness regarding the level of consumer integration within an organization.
Tags: consumer involvement
3 Comments
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The Consumer-Survivor Movement, Recovery, and Consumer Professionals
Authors: Frese, Frederick, III; Davis, Wendy
Journal Name: Professional Psychology: Research and Practice
Publication Date: 1997
This article presents a brief history of the consumer-survivor movement in the United States, including the basis for various viewpoints within that movement. The authors also describe the concept of recovery that has arisen primarily from within the consumer movement and how it offers an important perspective for mental health providers. Also described is the impact of stigma and discrimination, which are especially destructive when they come from mental health providers. Finally, t...
Tags: mental health; recovery; background and context; public attitudes; stigma; consumer involvement
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PATH Consumer Provider Network Expanded Guidelines for Consumer and Family Participation in the PATH Program
Authors: PATH Consumer Provider Network (PCPN)
Publication Date: 2010
SAMHSA recently developed consumer and family involvement guidelines that identify ways that all SAMHSA-funded programs can involve consumers in their practices. The guidelines include mission statements, program planning, training and staffing, informed consent, rights protection, program administration, and program evaluation. But what does consumer involvement actually look like for PATH programs? This document contains recommendations for how s...
Tags: PCPN; consumer involvement; PATH guidelines
2 Recommendations
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Consumers as Service Providers: The Promise and Challenge
Authors: Dixon, L.; Krauss, N. ; Lehman, A.
Journal Name: Community Mental Health Journal
Publication Date: 1994
This study examines the importance and roles of consumers within service providing agencies.
Tags: consumer involvement
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Academic Consumer Researchers: a Bridge Between Consumers and Researchers
Authors: Griffiths, Kathleen; Jorm, Anthony; Christensen, Helen
Journal Name: Australia and New Zealand Journal of Psychiatry
Publication Date: 2004
Objective: To describe the contributions that consumers, and academic consumer researchers in particular, can make to mental health research.
Method: A literature survey and a systematic consideration of the potential advantages of consumer and academic consumer researcher involvement in health research.
Results: Consumer researchers may contribute to better health outcomes, but there are significant barriers to their participation in the resea...
Tags: mental health; consumer involvement
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Youth Involvement in Systems of Care: A Guide to Empowerment
Authors: Matarese, Marlene; McGinnis, Lorrin; Mora, Martha
Publication Date: 2005
The goal for Youth Involvement in Systems of Care: A Guide to Empowerment is to provide a resource to youth, youth coordinators, family members, professionals, and other adults working with young people. This guide is a starting point for understanding youth involvement and engagement in order to develop and fully integrate a youth-directed movement within local systems of care.
The mission of Youth Involvement in Systems of Care: A Guide to Empowerment is to educate all pr...
Tags: youth; consumer involvement; consumer perspectives; personal accounts
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Mental Health Consumers as Peer Interviewers
Authors: Lecomte, Tania; Wilde, Joyce; Wallace, Charles
Journal Name: Psychiatric Services
Publication Date: 1999
Although consumers are increasingly hired as mental health workers, they typically fulfill demanding jobs such as case manager. This study examined the performance and job satisfaction of 18 consumers with serious mental illness who were hired for less demanding work—to conduct highly structured interviews with their peers. The consumers completed interviews with 243 peers. Only one interviewer was unable to perform the work. Ninety percent of the interviews were completed s...
Tags: employment; consumer involvement; mental health
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Strengthening the Consumer Voice in Managed Care: III. The Philadelphia Consumer Satisfaction Team
Authors: Sabin, James; Daniels, Norman
Journal Name: Psychiatric Services
Publication Date: 2002
Experts on health care quality improvement put consumers at the heart of the improvement process. Quality cannot be evaluated and enhanced in a significant way without extensive involvement of consumers. But how should we define quality? And how should consumer perspectives be brought into the process?
This column is the third in a series on strengthening the consumer voice in managed care. The first column challenged private-sector programs to emulate pu...
Tags: advocacy and policy; consumer involvement; health; consumer perspectives; health care systems
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Q & A with Consumer Activist Julia Tripp
Authors: Dickerson, Gloria
“My voice is there to demonstrate that “down and out” is not “over and forgotten.” Check out what consumer activist Julia Tripp has to say about recovery and consumer involvement.
Tags: consumer involvement; recovery
1 Recommendations
2 Comments
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How to Develop and Maintain a Consumer Advisory Board
Publication Date: 2005
For the purposes of this booklet, a consumer advisory board is an ancillary body that provides its organization with guidance on questions germane to consumers. Any mental health organization, and indeed any organization whose activities affect consumers, can establish
such a body.
Creating and maintaining such an advisory board can be a demanding process. Advisory board members need to be recruited and trained. They must understand their purpose as a group and they must re...
Tags: consumer involvement; consumer perspectives
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Making Homelessness Programs Accountable to Consumers, Funders and the Public
Authors: Culhane, Dennis; Eldridge, David; Rosenheck, Robert; Wilkins, Carol
Publication Date: 1999
This paper addresses the issue of accountability of programs involved in the treatment of homeless individuals.
Tags: programs; consumer involvement
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Consumer Playwrights See Their Plays Come to Life
Authors: Davis, Livia
Tags: consumer involvement; recovery
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The Role of the Consumer in the Leadership and Management of Mental Health Services
Authors: Gordon, Sarah
Journal Name: Australasian Psychiatry
Publication Date: 2005
Objective: To reflect on consumer involvement in the leadership and management of mental health services through consideration of relevant policy directives, pertinent literature and current practice, and to consider the role of psychiatrists in promoting consumer involvement.
Conclusions: Both Australia and New Zealand have significant policy directives in relation to consumer involvement in mental health services. The actual realization of ...
Tags: consumer involvement; mental health
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Moving Forward, Together: Challenges to Consumer Integration
Authors: Prescott, Laura; Harris, Leah
Publication Date: 2011
This section of Moving Forward, Together concentrates on the primary concerns about consumer involvement: stigma and discrimination; boundaries/multiple relationships; stress/burnout; and challenges related to finances and time.
Tags: consumer involvement; movinf forward together