Website Requests

• Web Services Request Form [PDF - 218KB]
  The official means of requesting work from the web team.
• Website Planning Guide Checklist [PDF - 144KB]
  For all new static website and helps you organize and meet Federal guidelines.
• Business Needs Statement [PDF - 242KB]
  Identifies the business need for a proposed investment or project, includes a brief description of the proposed project's purpose, goals, and scope.
• Website Redesign Planning Guide Checklist [Word - 80KB]
  For existing websites that need a makeover for content, look and feel, or to meet Federal web requirements.

Static Website Request Process

1. Content Manager (CM) or Subject Matter Expert (SME) contact Web Services Management to discuss potential project
2. The CM and/or SME collects content on topic that IHS.gov is lacking or needs revamping
3. WSRF and Planning Guide Checklist Submitted to ihswebadmin@ihs.gov
4. Web Management reviews submission and content for appropriateness of topic, integration and collaboration into IHS.gov
5. WSRF is logged as received and placed in queue once approved by Web Service Manager
6. Once the project is nearing assignment, the Web Services Manager will contact the project sponsor to ensure they are ready to begin work and discuss project
7. Once the project comes to the top of the queue it will be assigned to the first available web services designer or outside contractor
8. Upon completion of designing the website the sponsor will review and approve
9. Web Manager(s) review site for federal, department and IHS standards as well as Section 508 and usability. If there are issues they are addressed.
10. Website is moved to production and linked up from the appropriate core navigation sections of IHS.gov.

Web Application Request Process

1. Project Sponsor contacts Web Services Management concerning project basics
2. WSRF and BNS are submitted to ihswebadmin@ihs.gov
3. WSRF and BNS is logged as received
4. BNS is reviewed with submitter and an estimated project cost is established based on requirements
5. If the costs exceed $25,000 and the project is new it has to go through the Technical Review Board (TRB) or the IT Investment Review Board (ITIRB) depending on the extremity of the cost. If the costs exceed $100,000 and the project is existing (i.e. this is a new version) it must also go through the TRB and ITIRB. If approved, it will be added to the application queue. Projects under 25K will be reviewed/approved by the Web Services Management and placed in the queue.
6. Once the project is nearing assignment the Web Services Project Manager will contact the project sponsor to determine various aspects of the project and start to document a project management plan, schedule, etc.
7. When the project comes to the top of the queue it will be assigned to the first available web application programmer or outside contractor hired to do the work
8. Requirements, test plans and project management documents will be created and finalized, sent to web management for approval and the project coding will begin. All CPIC required.
9. Upon completion of coding, the programmer will provide a link to the project sponsor for them to review their web application. Design and other visual aspects as well as content tweaking may occur here. Functional requirements cannot be changed at this point.
10. Web Manager(s) review site for federal, department and IHS standards as well as Section 508 and usability.
11. Website is moved to production and linked up from the appropriate core navigation sections of IHS.gov