If you turn in property to our sites using ETID, or receive property from us through our RTD program you will need to create a new account. As part of our transition to the DLA Enterprise Business System and its associated web application, all customers are required to create an account to access our ETID and RTD web tools.

Instructions for creating an account: Before you begin, please review the instructions on how to create an account. If you are a Federal employee or member of the U.S Armed Forces, select Federal Agencies. Defense Logistics Agency employees should select DLA Employees. All others should select General Public.

Have a question? Need to contact us? Click on FAQs.

3-Step Registration Process

REGISTRATION IS NOW IN PROGRESS. CREATE YOUR ACCOUNT TODAY!

Overview of Registration Process for all customers

ETID, RTD and Reports Registration

ETID, RTD and Reports Registration (with audio)

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Please be patient. This is a huge file (75MB)

The transition to the Enterprise Business Systems begins August 27, 2012. After creating your account you will use the DLA Enterpise External Business Portal to access ETID or RTD. If you work for DLA however, you will use the Internal Portal.

Reports: Access to the Reports tool is staggered from August 27, 2012 through April 8, 2013. Check the Deployment Schedule for exact dates.

Sales: Access to the new bidding application will also be staggered from August 27, 2012 through February 28, 2013. You will use the new bidding application when it has been deployed at the location you use for service. Check the Deployment Schedule for exact dates. Continue to use the current bidding application until then.

Temporary Closings: The new system will be rolled out incremently. Most turn-in locations will be closed for approximately one week. View the Closed Schedule for tentative dates. Please call the site beforehand to verify if they will be open.

LSN: We will begin using DSS software and standardized LSNs. View LSN Master Listing for the most recent list.

WHAT'S NEW?

For details on what has changed, click on the links below.

(new 1/29/13) For access problems or technical issues (such as AMPS password resets or authentication or error messages) contact:

Enterprise Help Desk:  1-855-352-0001 or send an email to enterprisehelpdesk@dla.mil  Accessible 24 hours a day, 7 days a week

For navigation, policy or procedural issues (such as RTD/ETID roles, accessing the portal, and all other issues) contact:

DLA Customer Interaction Center:1-877-DLA-CALL (1-877-352-2255) or send an email to DLAContactCenter@dla.mil Accessible 24 hours a day, 7 days a week

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